In order to provide its customers services and products that guarantee safety, high reliability and quality, Entaksi Solutions has an Integrated Management System compliant with the following international standards:
ISO 9001:2015 - Quality management systems.
ISO/IEC 20000-1:2018 - IT service management.
ISO 22301:2019 - Business continuity management systems.
ISO/IEC 27001:2013 – Information security management systems.
ISO/IEC 27017:2015 - Code of practice for information security controls based on ISO/IEC 27002 for cloud services.
ISO/IEC 27018:2019 - Code of practice for protection of personally identifiable information (PII) in public clouds acting as PII processors.
ISO/IEC 27035:2016 - Information security incident management.
Furthermore, as Entaksi argued the certification audit for the standards ETSI EN 319 401 and ETSI TS 119 511 in December 2021, the eCON preservation system complies with the requirements of the eIDAS Regulation (EU) 910/2014 for Qualified Trust Service Providers for long-term preservation of electronic signatures and seals service.
The certifications were issued by DNV GL, one of the leading certification bodies in the world. Entaksi wanted to achieve these certifications in order to make the attention and care for customer satisfaction evident and objective, the commitment with which the company proposes and supplies excellent solutions and services and its continuous improvement effort.
Check out our dedicated page Information quality and security policies.
Entaksi Solutions is a qualified preservation service provider according to the italian regulation for the provision of IT document storage services ("Regolamento sui criteri per la fornitura dei servizi di conservazione dei documenti informatici") issued by Agenzia dell’Italia Digitale (AgID).
Such regulation requires:
Organizational, technical and financial reliability.
High quality and safety requirements.
Qualified personnel with experience and specific skills in the sector.
Reliable and safe systems, in compliance with safety and interoperability criteria and standards.
Conformity with the technical rules foreseen by CAD (Legislative Decree No 82/2005 Code for Digital Administration, "Codice dell’Amministrazione Digitale").
To guarantee the confidentiality, authenticity, non-modifiability, integrity and usability of electronic stored documents.
Entaksi is also present in Marketplace of preservation services created by AgID.
At the center of ISO 9001 there are the customer and his satisfaction. Entaksi’s entire production process is based on the requirements defined by this standard. Design, implementation, evolution and assistance of products and services are subjected to the quality controls required by this standard.
ISO 20000-1 is the international standard for IT Service Management. Entaksi has chosen to obtain certification of compliance with this standard in order to have the highest quality and reliability of the provided IT services, and the continuous improvement of its products and services.
Compliance with the ISO 27001 standard is aimed at protecting data and information, to ensure its integrity, confidentiality and availability. An adequate Information Security Management System, based on this standard, guarantees the security of the information entrusted to Entaksi. The certification is extended to the controls of ISO/IEC 27017:2015, ISO/IEC 27018:2019 and ISO/IEC 27035:2016.