Digital Protocol Management

ePRI enables the management of digital protocols easily and securely, operating entirely in digital form with simplicity and safety. A single platform ensures the management of protocols, the generation of the dematerialized daily protocol register, and its preservation with a digitally signed copy.
ePRI - Workflow

Security and Compliance for Your Documents

ePRI is an advanced digital protocol management system developed by Entaksi Solutions SpA, designed for Public Administrations and companies that require a fully digital and legally compliant document protocol management service. The system allows you to register, track, and securely store protocolled documents, ensuring transparency, efficiency, and full compliance with current regulations.   Mandatory for Public Administrations → All incoming, outgoing, and internal documents must be registered. Unique Protocol Number → Each document must have a unique identifier to ensure traceability. Daily Protocol Register → Must be generated, digitally signed, and preserved in compliance with legal standards. Integration with Certified Email (PEC) → Automatic protocol registration of communications via Certified Electronic Mail is essential for efficient document management. Accessibility and Security → Data must be securely stored and made accessible only to authorized users.

Benefits of ePRI for Your Company

Digitalizzazione e automazione dei processi
ePRI eliminates the need for manual registration, reducing time and the risk of errors. Documents are automatically recorded, improving operational efficiency and the productivity of public offices.
Compliance with Current Regulations
The system ensures compliance with Italian regulations on document registration and preservation. Each day, a certified submission package is generated, guaranteeing the legal validity of the records.
Greater Transparency and Traceability
Thanks to automated registration and the integrated management of Certified Email (PEC), all documents are tracked in real time, improving transparency and the management of administrative procedures.
Advanced Security and Controlled Access
ePRI enables user profiling, ensuring customized access based on roles. This prevents unauthorized modifications and ensures that only authorized personnel can manage specific documents.
Integration with Public Administration Systems
The service is compatible with major document management and digital preservation software, facilitating data exchange and reducing the risk of duplication or archiving errors.
ePRI

Save time and reduce errors with automatic protocol management

Thanks to automatic protocol management, ePRI eliminates the need for manual entries, drastically reducing the risk of errors and improving operational efficiency. Every incoming, outgoing, or internal document is recorded in real time with a unique number, ensuring traceability, organization, and immediate access to information.
  • Fewer manual operations, greater efficiency → Automatic document registration reduces staff workload.
  • Elimination of errors and duplications → Each protocol is unique and compliant with regulatory standards.
  • Increased transparency and control → Documents are always traceable and available for quick consultation.
Automating the protocol process means speeding up administrative workflows and improving the overall quality of document management.

The Regulation on Electronic Protocol Management: What You Need to Know

The electronic protocol is governed by a set of regulations that define how Public Administrations must record, manage, and preserve official documents. The goal is to ensure transparency, traceability, and security in administrative operations. The main legislative provisions governing electronic protocol management in Italy are: Digital Administration Code (CAD) – Legislative Decree No. 82/2005
  • Establishes the obligation for Public Administrations to adopt digital tools for document management.
  • Defines the rules for the preservation and access to digital documents.
D.P.C.M. December 3, 2013 – Technical Rules for the Electronic Protocol
  • Specifies the technical requirements for document registration.
  • Introduces the obligation to generate and preserve the daily protocol register.
  • Defines the integration between the electronic protocol and document management systems.
AgID Guidelines on Document Management
  • Provide operational guidance on protocol registration, file management, and preservation.
  • Require the use of certified digital tools to ensure document integrity and validity.
Obligation of Digital Preservation
  • The protocol register must be preserved in electronic format and digitally signed.
  • Preservation must be carried out through systems compliant with AgID regulations.

The Main Features of ePRI

ePRI_Protocollazione automatica

Automatic Protocol Management

ePRI simplifies and automates document management by assigning a unique number to every incoming, outgoing, or internal file. This system ensures clear and structured organization, making it easy to classify and archive information for quick and efficient access.

Integrated Certified Email (PEC) Management

Thanks to integration with Certified Email (PEC), ePRI automatically records incoming and outgoing messages, eliminating the need for manual registration. This ensures that all documents are tracked in real time, providing accurate management fully compliant with current regulations.

Security and Regulatory Compliance

Every day, ePRI generates a submission package containing the protocol register, ensuring document preservation in accordance with legal requirements. This system guarantees that all information is properly archived, maintaining its integrity and validity over time. To enhance security and operational efficiency, ePRI allows the configuration of different access levels based on user roles. This enables segmentation of available functions, ensuring that each operator has visibility only over the data necessary for their tasks.
ePRI_Sicurezza e conformità normativa

Become Our Technology Partner

Collaborate with Entaksi Solutions SpA and gain access to innovative solutions for the digitalization of document management processes. Together, we can transform document management and deliver added value to your clients, ensuring security, reliability, and regulatory compliance. Choose to grow with us!
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Technical Area and Documentation

Help Desk

The Help Desk service is available on weekdays from 9:00 AM to 6:00 PM, excluding Saturdays and holidays. You can receive assistance by sending an email to assistenza@entaksi.eu

Documentation
Download the  User Manual of ePRI
Presentation

FAQ

The digital protocol is an electronic system used by Public Administrations to record, classify, and manage incoming and outgoing documents. It replaces the traditional paper register, ensuring greater efficiency and security in document management.
  • Automatically generated unique protocol number.
  • Date and time of registration.
  • Sender or recipient.
  • Document subject.
  • Any attachments. These details ensure the identification and traceability of the documents.

The adoption of the digital protocol offers numerous advantages, including:

  • Improved operational efficiency.
  • Greater transparency and document traceability.
  • Reduced time for searching and retrieving information.
  • Compliance with current regulations on document management.
Each administration appoints a Document Management Officer, responsible for overseeing the digital protocol, document workflows, and archives. This role ensures the correct application of regulations and internal procedures.

Security is ensured through:

  • Access control based on roles and authorizations.
  • Encryption of sensitive data.
  • Audit trails to monitor archive activities.
  • Regular data backups.
The digital protocol focuses on the registration and traceability of incoming and outgoing documents. Document management, on the other hand, encompasses the entire lifecycle of documents — from creation to preservation — including classification, filing, and archiving.
Yes, there are several software solutions designed for managing the digital protocol within Public Administrations, in compliance with Italian regulations. These tools simplify the registration, organization, and retrieval of documents.
Since October 11, 2015, Public Administrations are required to send the daily protocol register to the digital preservation system by the following working day, thereby ensuring the long-term protection and accessibility of the data.
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