Company certifications
To provide its clients with services and products that ensure security, reliability, and high quality, Entaksi Solutions SpA has adopted an Integrated Management System compliant with the following international standards:
- ISO 9001:2015: Quality management systems – Requirements.
- ISO/IEC 20000-1:2018: Information technology – Service management – Part 1: Service management system requirements.
- ISO/IEC 27001:2022: Information technology – Security techniques – Information security management systems – Requirements.
- ISO/IEC 27017:2015: Information technology – Security techniques – Code of practice for information security controls based on ISO/IEC 27002 for cloud services.
- ISO/IEC 27018:2019: Information technology – Security techniques – Code of practice for protection of personally identifiable information (PII) in public clouds acting as PII processors.
- ISO/IEC 27035: Information technology – Security techniques – Information security incident management.
- ISO/IEC 22301:2019: Security and resilience – Business continuity management systems – Requirements.
- UNI ISO 37001:2025: Anti-bribery management systems – Requirements and guidance for use.
The certifications have been issued by DNV, one of the leading certification bodies worldwide. Entaksi pursued these certifications to make evident and objective its focus on customer satisfaction, the commitment with which the company designs and provides excellent solutions and services, and the ongoing effort toward continuous improvement.
Qualified Trust Service Provider
Entaksi Solutions SpA – Irish Branch is a Qualified Trust Service Provider (QTSP) pursuant to Regulation (EU) 910/2014, as amended by Regulation (EU) 1183/2024 (eIDAS 2), and is listed on the Irish Trusted List for the provision of the following qualified trust services:
- Issuing of Qualified certificates for eSignature and eSeal
- Qualified preservation of qualified eSignatures and eSeals
- Issuing of Qualified Timestamps
- Qualified validation of eSignatures and eSeals
- Management of remote qualified eSignature and eSeal creation device
- Qualified electronic archiving
Entaksi operates in compliance with European standards defining policies and requirements for trust service providers, including:
- ETSI EN 319 401: General Policy Requirements for Trust Service Providers.
- ETSI EN 319 411-1 and 411-2: Policy and security requirements for Trust Service Providers issuing certificates.
- ETSI EN 319 421 and 422: Policy and Security Requirements for Trust Service Providers issuing Time-stamps.
- ETSI TS 119 441: Policy requirements for TSP providing signature validation services.
- ETSI TS 119 431-1: Policy and security requirements for trust service providers – Part 1: TSP services operating a remote QSCD / SCDev.
- ETSI TS 119 511: Policy and security requirements for trust service providers providing long-term preservation of digital signatures or general data using digital signature techniques.
- CEN/TS 18170:2025: Functional requirements for the electronic archiving services.
CSA STAR Level 2 Certification
CSA STAR (Security Trust Assurance and Risk) Level 2 is a specialized security certification developed by the Cloud Security Alliance specifically for cloud service providers. This certification requires a third-party assessment based on the Cloud Controls Matrix (CCM) — a comprehensive framework of security controls specific to cloud environments. This standard addresses cloud-specific topics such as data protection, virtualization, and supply chain management. Based on ISO 27001, it evaluates not only compliance but also the maturity level of implementation through independent auditor verification. Organizations that achieve this certification are listed in the CSA STAR Registry, ensuring maximum transparency for their customers. This certification provides greater assurance compared to the self-assessment required for Level 1, offering reliable proof of suitability in cloud security, specifically designed for cloud service providers handling sensitive information.
- Greater security assurance: CSA STAR Level 2 certified providers undergo rigorous third-party audits specifically designed for cloud services.
- Reduction of specific risks: the certification identifies cloud-specific vulnerabilities that general security frameworks may overlook, significantly reducing the risk of data breaches and security incidents.
- Simplified vendor qualification: the standardized assessment framework eliminates the need for extensive security questionnaires, saving time and resources during vendor evaluation and providing reliable insights into information security levels.
AgID-Qualified Digital Preservation Provider
Entaksi Solutions is a qualified conservator in accordance with the requirements set out in the “Regulation on the criteria for providing electronic document preservation services” issued by the Agency for Digital Italy (AgID).
These requirements include:
- Organizational, technical, and financial reliability.
- High quality and security standards.
- Qualified personnel with specific experience and expertise in the field.
- Reliable and secure systems, compliant with safety and interoperability criteria and standards.
- Compliance with the technical rules provided by the CAD (Digital Administration Code).
- Guaranteeing confidentiality, authenticity, immutability, integrity, and accessibility of the preserved electronic documents.
For more information, visit the Preservation Services Marketplace created by the Agency for Digital Italy (AgID).
ACN Cloud Marketplace
Entaksi is a provider of SaaS (Software as a Service) Cloud services within the Catalog of Cloud Services for Public Administration.
All Entaksi services listed in the catalog have obtained qualification issued by the National Cybersecurity Agency (ACN).
The qualification process involves the verification of numerous requirements inspired by international practices and standards concerning quality, security, performance, scalability, interoperability, and service portability, in order to certify the reliability of the provider.
A service listed on the ACN Cloud Marketplace therefore guarantees:
- Security: requirements cover every aspect related to data protection.
- Reliability: specific controls ensure operational continuity and service delivery capacity.
- Compliance with Service Level Agreements (SLAs): adherence to guaranteed service levels is mandatory.
- Support: The organization and responsiveness of technical support and assistance are evaluated.
- Data protection: particular attention is paid to compliance with the European General Data Protection Regulation.
- Interoperability and transparency: services must ensure portability to other platforms and the possibility of integration with other modules via APIs.
ISO 9001:2015
At the heart of ISO 9001 are the customer and customer satisfaction.
The entire production process of Entaksi is based on the requirements defined by this standard.
Design, implementation, evolution, and support for products and services are subject to the quality controls required by the standard.
ISO/IEC 20000-1:2018
ISO/IEC 22301:2019
ISO/IEC 27001:2022
ISO 37001:2016
CSA STAR Level 2
The Cloud Security Alliance (CSA) developed the Security, Trust & Assurance Registry (STAR) certification to provide a clear and verifiable framework for assessing cloud service security.
Level 2 of the CSA STAR certification extends the ISO/IEC 27001 certification by integrating a third-party audit based on the Cloud Controls Matrix (CCM).
EU Regulation No. 910/2014 (eIDAS)
EU Regulation (No. 910/2014) eIDAS defines policies and requirements for Qualified Trust Service Providers, as well as the technical rules for providing trust services related to the issuance of qualified certificates for electronic signatures and seals, the creation of electronic timestamps, and the long-term preservation of electronic signatures and seals.
